Shipping Policy

Last updated: August 6, 2026

Thank you for shopping with Mezi Wear. We work hard to process and deliver every order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Business days do not include weekends or federal holidays.

During product launches, holidays, sales, or periods of high demand, processing may take longer. Once your order ships, you will receive an email containing your tracking information.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your delivery address, package size, weight, and selected shipping service.

Promotional or free-shipping offers may be subject to minimum purchase requirements and other conditions shown at checkout.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and transferred to the carrier.

• Standard U.S. shipping: approximately 3–7 business days

• Expedited shipping: delivery estimate shown at checkout

• International shipping: delivery estimate varies by destination

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs inspections, or other circumstances outside our control may affect delivery.

Shipping Carrier

Mezi Wear primarily ships orders through FedEx. We may use another trusted carrier when necessary to provide the most efficient delivery service.

Order Tracking

A tracking number will be emailed to you after your order ships. Please allow up to 24–48 hours for tracking information to update after receiving the shipping confirmation.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Mezi Wear is not responsible for orders delivered to an incorrect address entered by the customer. Additional shipping charges may apply if an order must be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows that the package is delayed, please allow several additional business days for delivery. If the package appears lost, contact us so we can assist you with submitting a carrier claim.

Mezi Wear is not responsible for packages marked as delivered by the carrier that are lost or stolen after delivery. Customers should first check around the delivery location, ask household members or neighbors, and contact the carrier.

Damaged Packages

Please inspect your order when it arrives. If your package or merchandise was damaged during shipping, contact us within 7 days of delivery and include:

• Your order number

• A description of the issue

• Clear photographs of the packaging and damaged item

We will review the situation and provide the appropriate next steps.

International Orders

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price and must be paid by the customer.

Customs processing may cause delivery delays. Mezi Wear cannot control or predict customs charges or processing times.

Returned or Refused Packages

If an order is returned because of an incorrect address, failed delivery attempt, refusal, or unpaid customs charges, the customer may be responsible for the original shipping cost and any additional return or reshipping fees.

Contact Us

For shipping questions, please contact:

Mezi Wear Customer Support
Email: mezi.wear2026@gmail.com

Please include your full name and order number so we can assist you faster.